Returns and Shipping

Refund Policy

Return & Refund Policy

Updated at 2022-09-26

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Austin Cavalier Woof Pack, that is responsible for your information under this Return & Refund Policy.
-Customer: refers to the company, organization or person that signs up to use the Austin Cavalier Woof Pack Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Austin Cavalier Woof Pack and use the services.
-Service: refers to the service provided by Austin Cavalier Woof Pack as described in the relative terms (if available) and on this platform.
-Website: Austin Cavalier Woof Pack."’s" site, which can be accessed via this URL: https://www.austincavalier.com
-You: a person or entity that is registered with Austin Cavalier Woof Pack to use the Services.

Return & Refund Policy

Thanks for shopping at Austin Cavalier Woof Pack. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Austin Cavalier Woof Pack. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Austin Cavalier Woof Pack, you agree to the terms set forth below along with Policy.

If there’s something wrong with the you bought, or if you are not happy with it, you have 1 week to issue a refund and return your .

If you would like to return a product, the only way would be if you follow the next guidelines:

Refunds

We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Austin Cavalier Woof Pack is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Shipping

Austin Cavalier Woof Pack is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

-Via Email: austincavalier@protonmail.com

Shipping Information

Orders & Stock Availability:

Call us if you prefer to place your order by phone, 516-666-3055 or text 425-435-3054. We ask that you provide a phone number and email (if available) in the event we have any questions. Our best effort is made to maintain sufficient inventory for products offered on our website, as

we ship from our storefront. At times higher than predicted sales online or in our physical store will cause some items to be temporarily out of stock. Additionally, If an item is out of stock for several weeks, we attempt to provide you with the best information we can on anticipated delivery dates or offer alternative options. Please make us aware of any date requirements you have in the comment section when checking out.

We have made our best effort to fairly represent our products online. Please be aware that photos at times do not capture the true colors of some products. Additionally, photos appearance may vary between computer monitors. Whenever possible, we will attempt to include all items ordered in one shipment with one invoice. Due to inventory and packaging requirements orders may be shipped over several days in multiple packages.

SHIPPING COSTS:

Free shipping items: Returns/Exchanges on free shipping items (anything that is not our fault) will be charged the original shipping costs. Free shipping is always basic, 1st Class Shipping (or Ground of larger items), expediated shipping on free shipping will require the customer paying the difference between free shipping and the expediated shipping of their choosing, which will be billed after the order is completed or we will refund the free shipping if expediated shipping is paid for

We ship all orders as soon as possible and aim to ship within 1-3 business days. Average delivery time is 3-10 business days depending on the destination. *If you place your order after 4PM PST on Friday, or over the weekend (Saturday or Sunday), your order will be processed on the following business day. If longer you will receive email notification if it is not specified on the product page. If your item is on back-order, we will contact you. Orders are not usually processed or shipped on Saturday, Sunday or Holidays expect for special circumstances. Exact ship times for each item can be found on that product's page, where you add an item to the shopping cart. If you need faster shipping, please contact us before placing your order. If you are unsure, please contact us before placing your order. Text or Call us Special rates for expedited shipping are available

Shipping Policy:

Specialty Orders

Shipping & Handling Rates for online purchases:

Up to $25 = $7.95

$25.01 - $50 = $8.95

$50.01 - $100 = $11.95

$100.01 - $150 = (normally $15.95) Currently FREE within the U.S.!

$150.01 - $200 = (normally $19.95) Currently FREE within the U.S.!

$200.01 - $250 = (normally $23.95) Currently FREE within the U.S.!

$250.01 - $300 = (normally $26.95) Currently FREE within the U.S.!

$300.01 - $400 = (normally $29.95) Currently FREE within the U.S.!

AustinCavalier typically uses USPS, but not limited to FedEx, UPS and other shipping methods.

When your order is shipped partially or in full, you will receive an email indicating it has shipped. Once your order ships you will receive an automated email with tracking information You can also log into your account and track your package through our website if tracking is indicated. Some packages tracking is not available until after the package has been delivered.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by AustinCavalier or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Most items can be shipped internationally, please contact us for international shipping rates before you place your order. If you place your international order, we will send you an email with the shipping charges and charge your card. If you paid by PayPal, we can send you a PayPal invoice, on request. If your card is unable to be re-charged, we will need a new card to charge for the shipping, before we can process your order. Specialty items...please allow 7-10 business days for shipping (business days do not include weekends or holidays. At busy times like the start of football season and Christmas, shipping can be longer, sometimes up to 4 weeks. (Especially personalized items) depending how backed up the manufacturers are at the time. We always do our best to rush orders if we can.

It is AustinCavaliers policy to try and send you a shipping confirmation with a tracking number within 24-48 hours after your order ships, but there are times when we this doesn't happen.

It is AustinCavaliers policy to try and send you a shipping confirmation with a tracking number within 24-48 hours after your order ships, but there are times when we this doesn't happen. Sometimes items ship from manufacturers directly and sometimes the manufacturers do not provide us with the confirmations and tracking. In that case, you would not receive a shipping confirmation. Please call for tracking. At extremely busy times at AustinCavalier, we sometimes get too backed up to send shipping confirmations. If you notice your shipment time has come and gone and you have not received a confirmation, please contact us for tracking.

INTERNATIONAL SHIPPING:

*Free shipping is not available to International orders and some items do not qualify due to size and weight, such as carriers, beds and furniture etc. If you have any questions regarding shipping costs, please email us.
Most bowls and or treats/cakes do not qualify due to special packaging to ensure a safe shipment.

Please be aware that additional shipping costs will apply to all International Shipping. Shipping costs will be shown at check out before placing your order.

If the item is large or oversized, we will notify you if any additional shipping costs will be incurred in some cases. All Shipping costs are automatically calculated by USPS costs.

All international orders are shipped with tracking. Customer is responsible for any taxes or duty charges.

International orders may require additional processing time because of shipping all in one package versus from multiple warehouses.

DELIVERY:

AustinCavalier is not responsible for incorrect addresses given, refused shipments or unclaimed shipments. We have no control over mail delivery once it leaves our boutique so please check with the carrier if we show it shipped and you have not received it.

If your tracking number has indicated that your package has been delivered, please contact your Local Post Office for better assistance.
AustinCavalier is unable to assist if the package is indicating that it is delivered.

Please note with USPS, you may experience shipping delays. We have the same tracking information you have and can only see what you can see in the USPS’s tracking system. We do not receive any additional information from the carrier. AustinCavalier cannot replace lost, damaged or stolen items via USPS.

Deliveries may take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
Please allow USPS up to 24 hours after shipment to show a delivery estimate.

ORDER PAYMENT:

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.

ORDER CHANGE OR CANCELLATION:

Please note that once orders are placed, we cannot cancel or change orders. We are here to help in many ways, if you need any assistance, please contact us prior to placing your order.

HOLIDAY SEASON:

During the holiday season, processing time can take up to 10 days. If you are in need of item(s) for a specific holiday, please contact prior to placing your order to see if it would make it in time. There is no guarantee your order will arrive in time due to any shipping delays that may occur in transit.

With the rise of package theft during the holidays, we strongly advise you choose your shipping address carefully. If you are concerned about package theft, please understand all of your shipping options to help minimize theft.

Here are some tips we have found to be helpful:

1. Ship to your work address

2. Ship to a neighbor’s address that you trust and will be home at the time of delivery.

3. Ask us to request your shipment be signed for someone at your address.

If you need to change the shipping address, or include further delivery instructions, once the package has already been shipped and the package has not yet been delivered, please see the USPS delivery instructions on changing the shipping address, found here:

http://faq.usps.com/?articleId=220721

Terms of Service

Terms & Conditions

Updated at 2022-09-25

General Terms

By accessing and placing an order with Austin Cavalier Woof Pack, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Austin Cavalier Woof Pack.

Under no circumstances shall Austin Cavalier Woof Pack team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Austin Cavalier Woof Pack team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

Austin Cavalier Woof Pack will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment.

License

Austin Cavalier Woof Pack grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website strictly in accordance with the terms of this Agreement.

These Terms & Conditions are a contract between you and Austin Cavalier Woof Pack (referred to in these Terms & Conditions as "Austin Cavalier Woof Pack", "us", "we" or "our"), the provider of the Austin Cavalier Woof Pack website and the services accessible from the Austin Cavalier Woof Pack website (which are collectively referred to in these Terms & Conditions as the "Austin Cavalier Woof Pack Service").

You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Austin Cavalier Woof Pack Service. In these Terms & Conditions, "you" refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

Meanings

For this Terms & Conditions:

Restrictions

You agree not to, and you will not permit others to:

-License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website or make the platform available to any third party.
-Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.
-Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Austin Cavalier Woof Pack or its affiliates, partners, suppliers or the licensors of the website.

Return and Refund Policy

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to Austin Cavalier Woof Pack with respect to the website shall remain the sole and exclusive property of Austin Cavalier Woof Pack.

Austin Cavalier Woof Pack shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Your Consent

We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

Links to Other Websites

This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by Austin Cavalier Woof Pack. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Austin Cavalier Woof Pack uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Changes To Our Terms & Conditions

You acknowledge and agree that <?=Austin Cavalier Woof Pack;?> may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at <?=Austin Cavalier Woof Pack;?>’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform <?=Austin Cavalier Woof Pack;?> when you stop using the Service. You acknowledge and agree that if <?=Austin Cavalier Woof Pack;?> disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which is contained in your account.

If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.

Modifications to Our website

Austin Cavalier Woof Pack reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

Updates to Our website

Austin Cavalier Woof Pack may from time to time provide enhancements or improvements to the features/ functionality of the website, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").

Updates may modify or delete certain features and/or functionalities of the website. You agree that Austin Cavalier Woof Pack has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

You acknowledge and agree that Austin Cavalier Woof Pack shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Austin Cavalier Woof Pack does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Term and Termination

This Agreement shall remain in effect until terminated by you or Austin Cavalier Woof Pack.

Austin Cavalier Woof Pack may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Austin Cavalier Woof Pack, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.

Upon termination of this Agreement, you shall cease all use of the website and delete all copies of the website from your computer.
Termination of this Agreement will not limit any of Austin Cavalier Woof Pack's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

If you are a copyright owner or such owner’s agent and believe any material on our website constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold Austin Cavalier Woof Pack and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties

The website is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Austin Cavalier Woof Pack, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Austin Cavalier Woof Pack provides no warranty or undertaking, and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, , systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Austin Cavalier Woof Pack nor any Austin Cavalier Woof Pack's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the website, or the information, content, and materials or products included thereon; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the website; or (iv) that the website, its servers, the content, or e-mails sent from or on behalf of Austin Cavalier Woof Pack are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Austin Cavalier Woof Pack and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the website.

To the maximum extent permitted by applicable law, in no event shall Austin Cavalier Woof Pack or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or third-party hardware used with the website, or otherwise in connection with any provision of this Agreement), even if Austin Cavalier Woof Pack or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by Austin Cavalier Woof Pack on the Services, shall constitute the entire agreement between you and Austin Cavalier Woof Pack concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Austin Cavalier Woof Pack."’s" failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND Austin Cavalier Woof Pack AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to this Agreement

Austin Cavalier Woof Pack reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Austin Cavalier Woof Pack.

Entire Agreement

The Agreement constitutes the entire agreement between you and Austin Cavalier Woof Pack regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Austin Cavalier Woof Pack.
You may be subject to additional terms and conditions that apply when you use or purchase other Austin Cavalier Woof Pack's services, which Austin Cavalier Woof Pack will provide to you at the time of such use or purchase.

Updates to Our Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.

Intellectual Property

The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Austin Cavalier Woof Pack, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Austin Cavalier Woof Pack, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

Agreement to Arbitrate

This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Austin Cavalier Woof Pack."’s" INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Austin Cavalier Woof Pack concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Notice of Dispute

In the event of a dispute, you or Austin Cavalier Woof Pack must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: austincavalier@protonmail.com. Austin Cavalier Woof Pack will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Austin Cavalier Woof Pack will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Austin Cavalier Woof Pack may commence arbitration.

Binding Arbitration

If you and Austin Cavalier Woof Pack don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Austin Cavalier Woof Pack without any compensation or credit to you whatsoever. Austin Cavalier Woof Pack and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

Promotions

Austin Cavalier Woof Pack may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.

Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

Typographical Errors

In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.

Miscellaneous

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Austin Cavalier Woof Pack. Austin Cavalier Woof Pack will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. Austin Cavalier Woof Pack operates and controls the Austin Cavalier Woof Pack Service from its offices in United States. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Austin Cavalier Woof Pack Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the Austin Cavalier Woof Pack Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and Austin Cavalier Woof Pack concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

Disclaimer

Austin Cavalier Woof Pack is not responsible for any content, code or any other imprecision.

Austin Cavalier Woof Pack does not provide warranties or guarantees.

In no event shall Austin Cavalier Woof Pack be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Austin Cavalier Woof Pack reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

The Austin Cavalier Woof Pack Service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Austin Cavalier Woof Pack is a distributor and not a publisher of the content supplied by third parties; as such, Austin Cavalier Woof Pack exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Austin Cavalier Woof Pack Service. Without limiting the foregoing, Austin Cavalier Woof Pack specifically disclaims all warranties and representations in any content transmitted on or in connection with the Austin Cavalier Woof Pack Service or on sites that may appear as links on the Austin Cavalier Woof Pack Service, or in the products provided as a part of, or otherwise in connection with, the Austin Cavalier Woof Pack Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Austin Cavalier Woof Pack or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Austin Cavalier Woof Pack does not warrant that the Austin Cavalier Woof Pack Service will be uninterrupted, uncorrupted, timely, or error-free.

Don't hesitate to contact us if you have any questions.

-Via Email: austincavalier@protonmail.com
-Via Phone Number: 5126663054
-Via this Link: https://www.austincavalier.com

Privacy Policy

Updated at 2022-09-26

Austin Cavalier Woof Pack (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Austin Cavalier Woof Pack.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Austin Cavalier Woof Pack. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

-Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Austin Cavalier Woof Pack, that is responsible for your information under this Privacy Policy.
-Country: where Austin Cavalier Woof Pack or the owners/founders of Austin Cavalier Woof Pack are based, in this case is United States
-Customer: refers to the company, organization or person that signs up to use the Austin Cavalier Woof Pack Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Austin Cavalier Woof Pack and use the services.
-IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
-Personnel: refers to those individuals who are employed by Austin Cavalier Woof Pack or are under contract to perform a service on behalf of one of the parties.
-Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
-Service: refers to the service provided by Austin Cavalier Woof Pack as described in the relative terms (if available) and on this platform.
-Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
-Website: Austin Cavalier Woof Pack."’s" site, which can be accessed via this URL: https://www.austincavalier.com
-You: a person or entity that is registered with Austin Cavalier Woof Pack to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

-Name / Username
-Phone Numbers
-Email Addresses
-Mailing Addresses
-Billing Addresses
-Debit/credit card numbers
-Password

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

-To personalize your experience (your information helps us to better respond to your individual needs)
-To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
-To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
-To process transactions
-To administer a contest, promotion, survey or other site feature
-To send periodic emails

When does Austin Cavalier Woof Pack use end user information from third parties?

Austin Cavalier Woof Pack will collect End User Data necessary to provide the Austin Cavalier Woof Pack services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Austin Cavalier Woof Pack use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Austin Cavalier Woof Pack customer, we receive information from a third party that provides automated fraud detection services to Austin Cavalier Woof Pack. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

  We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

  We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers.   

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

Austin Cavalier Woof Pack will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Austin Cavalier Woof Pack to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Austin Cavalier Woof Pack or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

Austin Cavalier Woof Pack is incorporated in United States. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through the Austin Cavalier Woof Pack Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information Austin Cavalier Woof Pack collects depend on your relationship with Austin Cavalier Woof Pack. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Austin Cavalier Woof Pack or any of its Corporate Affiliates (as defined herein), or that portion of Austin Cavalier Woof Pack or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Austin Cavalier Woof Pack, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Austin Cavalier Woof Pack or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Austin Cavalier Woof Pack. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Kids' Privacy

We collect information from kids under the age of 13 just to better our services. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that Austin Cavalier Woof Pack shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Austin Cavalier Woof Pack does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

-Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
-Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
-Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
-Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Don't hesitate to contact us if you have any questions.

-Via Email: austincavalier@protonmail.com
-Via Phone Number: 5126663054
-Via this Link: https://www.austincavalier.com